- Cable from Comcast Xfinity and DSL from Verizon are the main options for home and business broadband in Baltimore.
- Baltimore is a limited broadband market overall compared to other cities of similar size. Speed test data shows that the average Internet speed available in Baltimore is 51 Mbps.
- Baltimore has several programs for assisting low-income residents in need of basic Internet access.
Best Residential Internet Providers
We compared the value offered by every plan in the Baltimore area to pick the providers that have the best overall service for most residents.
XFINITY from Comcast - Top Pick
- Pricing: $2999 - $6999
- Max Down: 1,000 Mbps
- Max Up: 35 Mbps
Xfinity from Comcast is one of the most popular options for Internet access in the area. Their hybrid fiber-coaxial network is one of the fastest ones available, and their TV options excellent for premium channel fans. While they have data caps in most areas (1 Terabyte), they’re well above what the average customer needs to support multiple users with Netflix habits.
Verizon Fios - Runner Up
- Pricing: $3999 - $7999
- Max Down: 100 Mbps
- Max Up: 100 Mbps
Fios is practically synonymous with “fiber” in the US, and their Fiber To The Home network lives up to the hype for most customers. Their digital TV plans compete strongly with traditional cable. No data caps makes it friendly for cord-cutters as well. Their footprint is small in Baltimore, but their DSL service is a workable alternative with near-universal coverage.
Residential Internet Providers Available in Baltimore
A full list of providers currently serving Baltimore is listed below. Some of these providers only serve specific areas, so be sure to check your address with our availability tool before spending more time comparing options.
|$4999+|| 100% |
|$3000+|| 100% |
|$2999+|| 96% |
|$2499+|| 95% |
|$7500+|| 56% |
|$3999+|| 10% |
|$4499+|| 3% |
Best Business Internet Providers
Baltimore business broadband tends towards the pricy side thanks to the low level of competition and patchwork infrastructure. However, we found a few good options in the area. Here’s our top pick.
XFINITY from Comcast - Business Pick
- Max Down: 1,000 Mbps
- Max Up: 35 Mbps
Xfinity is the go-to option for reliable and fast Internet access in the area. Installation is straightforward and customers who prefer to use their own equipment and tweak their home network can get their service turned on almost instantly. It’s our top pick for busy family homes and anyone who wants to bundle TV with their Internet service.
Business Internet Providers Available in Baltimore
Not every neighborhood is created equal, and the farther you get from city center the trickier it can be to find decent business broadband. Here’s a full list of providers that specialize in business services, including wireless options.
|N/A|| 100% |
|$6999+|| 100% |
|$9999+|| 100% |
|$6995+|| 86% |
|$6499+|| 100% |
|$99500+|| 78% |
|N/A|| 9% |
|N/A|| 10% |
|$7000+|| 13% |
|N/A|| 12% |
Map of Broadband Internet Competition in Baltimore
Baltimore has fewer options and lower speeds than neighboring cities. However, there are plenty of areas where residents can pick between two or more Internet options. See the map below for a clearer picture of how broadband competition works in Baltimore.
Provider Competition Map
Baltimore Internet Speed Overview
90th percentile speed averages in Baltimore clock in around 132.46 Mbps. Average speeds are a modest 51 Mbps according to our latest speed data.
|Average Speed||90th Percentile Speed|
|51 Mbps||132.46 Mbps|
Average Residential download speeds within Baltimore
Top Factors to Consider When Shopping for Internet Service in Baltimore
Internet plans tend to come with a lot of fine print. Baltimore is no exception, and subscribers need to be wary of advertised claims as they vet their Internet options. Considering the main providers available in the city, it’s particularly important for Baltimore newcomers to be aware of data cap policies and early termination fees.
Data Caps in Baltimore
Many of the cable and DSL plans on offer in Baltimore come with a data cap attached. (Even if advertised as “unlimited” — be sure to ask specifically about data limits when talking to provider reps.)
Data caps don’t matter much for the average Internet user, but they do matter for power users and cord cutters. If you stream netflix on a daily basis and use the Internet regularly for bandwidth-intensive activities like streaming, the overage fees for using too much data could add up to quite a bit of money.
In Baltimore specifically, it’s hard to avoid data caps. Most plans have some version of a data limit. The important thing is that you know what it is and have a rough idea of your average usage. If you’re a regular TV watcher, it might be worth spending the extra money each month for a dedicated TV plan.
Early Termination Fees
Month-to-month pricing is nice, but the best prices usually come with a 1–2 year contract attached. The catch here is the fees if you need to leave early. As a general rule, don’t sign a 2–year contract unless you also have a 2–year lease. If you need to break it to change housing, the early termination fee could cost you several hundred dollars.
Baltimore gets a bad rap. In spite of all the problems in Baltimore, local governmental organizations and advocacy groups are working hard to improve the Internet access situation. The city government has signaled a commitment to improving Baltimore’s infrastructure and technologies in a detailed “smart city” plan.
Internet subsidies for low-income residents
As of 2017, over 7,000 people lack access to wired Internet in Baltimore. Thousands more simply can’t afford it.
Luckily, public/private subsidy deals with providers have made it possible for low-income Baltimore residents to get basic Internet plans at dramatically reduced rates (As low as $10/month). An eligibility calculator is available via EveryoneOn.org.
Baltimore is undergoing rapid growth and change in the past few years, and it’s expected that Internet options will improve dramatically as the city escapes its rough-and-tumble image. A small local tech scene is already blossoming. We’ve reached out to local groups in the tech and broadband arenas for commentary on what the future holds for Internet infrastructure in Baltimore, and will update this page with their commentary shortly.
References and Footnotes
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.
James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.