- Brooklyn has three primary providers: Verizon Fios, Optimum, and Spectrum (formerly Time Warner Cable).
- Fiber service has been expanding in recent years, increasing competition and encouraging cable providers to improve infrastructure and boost speeds overall.
- The average Internet speed in Brooklyn, New York is 52.24 Mbps.
- Multi-unit buildings often have only one Internet option, leading to frustration for some Brooklyn residents who are “locked in” with a specific provider by their landlord.
Best Residential Internet Providers
Here’s our top pick after comparing all 17 providers currently available in Brooklyn. We evaluated providers based on the value of speed vs price, IP-verified customer ratings, and overall availability.
Verizon Fios - Top Pick
- Pricing: $3999 - $7999
- Max Down: 100 Mbps
- Max Up: 100 Mbps
Fios is our recommended provider for anyone who values fast speeds and plenty of bandwidth. The pricing can be slightly higher than cable, but in most cases its worth it for the dramatically improved service quality. Cord cutters will appreciate the lack of data caps.
Time Warner Cable - Runner Up
- Pricing: $4499 - $8998
- Max Down: 300 Mbps
- Max Up: 20 Mbps
Charter Spectrum has two main features going for it: unlimited data use and fast download speeds. Netflix fans will have a good experience with the zippy download speeds and lack of data caps, while TV traditionalists will find their HD, sports, and premium channel offerings to be more than sufficient. Spectrum also gets high marks for simple installation and straightforward pricing.
Residential Internet Providers Available in Brooklyn
As a rule of thumb, always use fiber if it’s available. It’s worth the premium price tag — particularly if you stream video, game, or use video chat apps.
If fiber isn’t available at your address, cable usually offers the second-best service quality, closely followed by DSL and wireless options. Here’s a full list of providers available in Brooklyn.
|$3999+|| 77% |
|$4499+|| 26% |
|$1999+|| 100% |
|$3999+|| 62% |
|$4499+|| 3% |
|N/A|| 9% |
|$8900+|| 55% |
|$5999+|| 100% |
|$5000+|| 100% |
Best Business Internet Providers
Brooklyn is a favorable market for business broadband, with a variety of options offering symmetrical gigabit speeds, static IP, and dedicated customer support.
Time Warner Cable - Business Pick
- Max Down: 300 Mbps
- Max Up: 20 Mbps
Charter Business offers business connectivity solutions for a variety of industries including healthcare, restaurants, and even government offices. Their services are highly customizable and include hosted voice solutions, SIP trunking, ethernet services, and business TV installation.
Business Internet Providers Available in Brooklyn
Particularly with cable service, speed averages tend to vary from neighborhood to neighborhood. Here’s a full list of business-specialized Internet providers in Brooklyn for you to compare.
|$5995+|| 57% |
|N/A|| 5% |
|N/A|| 4% |
|N/A|| 20% |
|$7999+|| 47% |
|$6499+|| 97% |
|N/A|| 59% |
|$5000+|| 6% |
|N/A|| 9% |
|N/A|| 3% |
|$23700+|| 65% |
|$6999+|| 100% |
|$9999+|| 100% |
|N/A|| 2% |
|N/A|| 5% |
|N/A|| 10% |
Map of Broadband Internet Competition in Brooklyn
Brooklyn isn’t without issues when it comes to broadband competition. One of the biggest challenges is the high density of residents in apartment buildings and other multi-unit dwellings, where inside wiring issues can “lock out” competing providers.
It’s important to check your specific address with the providers you’re considering before bothering to research their Internet plan offerings. Even if you neighbor has Fios, that doesn’t mean you will be able to get it. Particularly for new service like fiber, the expansion has been notoriously patchy.
Provider Competition Map
Brooklyn Internet Speed Overview
Internet speeds are far better than the national average in Brooklyn. Thanks to high population density and increasing competition, cable and DSL providers have been stepping up their upload speeds — good news for cord cutters and Twitch streamers.
Our latest data shows a respectable 52.24 Mbps average Internet speed in Brooklyn, compared to a top available speed of 111.07 Mbps.
|Average Speed||90th Percentile Speed|
|52.24 Mbps||111.07 Mbps|
Average Residential download speeds within Brooklyn
Top Factors to Consider When Shopping for Internet Service in Brooklyn
There are two main “gotchas” for residential Internet in Brooklyn: router rentals and timed promotional pricing.
Modem and router rental fees in Brooklyn, New York
Most providers in Brooklyn will include a modem, router, or “gateway” device along with your service.
It’s not included in the pricing, however, and equipment rentals add an average $5–10/month to your Internet bill.
Our recommendation: strongly consider purchasing your own modem and/or router if you plan to use your Internet service for a year or more. The $40–100 outright cost will save you hundreds in the long run, and allow you to supercharge your home network if you want to get nerdy with the settings.
The wrench in the plan here is Fios, who strongly prefers that customers use their Verizon-branded gateway equipment. There are some workarounds here, but they depend to some degree on your specific plan and building layout. We have more information on how to use your own router with Fios in our Verizon Fios review.
Timed Promotional Pricing in Internet Contracts
Month-to-month Internet plans are common in Brooklyn. However, you can get a better deal if you’re willing to sign up for a year or two minimum contract. Some of the hottest deals we’ve seen have been for double-play TV/Internet bundles with 2-year contracts.
The fine print can be feisty in long contracts. Be sure you understand how that monthly pricing can or will change over the course of your contract.
If the promotional pricing “times out” after the first year and leaves you locked in for a full year at a much higher price, it might not be worth signing up at all. If the price is “locked in” at a specific rate, however, it can be a good thing for you, and give you leverage for fighting back against hidden fees and arbitrary bill increases.
When will FiOS reach my address in Brooklyn?
The main drama in Brooklyn’s broadband market as of 2017 is the slow-rolling expansion of Verizon Fios. The provider was recently sued by the city for allegedly failing to provide service as universally as was agreed upon.
Verizon claims that disagreements with landlords and difficulty accessing private properties are the reason for the holdup. Research from journalists suggests the real situation is probably more complicated. Aggressive targeted advertising by Fios in areas they are currently not serving has only added to the confusion.
Brooklyn, and New York City in general, makes franchise agreement information readily accessible via NYC.gov.
Public and Reduced-Rate Internet Plans for Low Income Brooklyn Residents
Reduced-rate Internet plans are available for as low as $10/month for Brooklyn residents who meet certain income and housing criteria. A data base of subsidized plans currently offered in Brooklyn is available at EveryoneOn.org.
Broadband Roadblocks in Brooklyn
Brooklyn is a rapid-growth area facing challenges from dense populations, fast-moving development, and shifting demographics.
Internet Infrastructure in Brooklyn is so complex that you can even buy a field guide to it. Information on the details of how Brooklyn’s many public and private technology services work together to connect the city can be found via Seeing Networks.
Brooklyn is a hotbed of innovation, and the coming years are likely to be an exciting time for improving the way residents connect to the Internet. We’ve reached out to local governmental organizations and programs for commentary on what the future holds for Internet access and tech in Brooklyn. This page will be updated shortly with that information.
References and Footnotes
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.
James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.