- Charter Spectrum cable and AT&T Internet DSL have wide availability within Dallas. Fiber is available through AT&T in some areas.
- Business Internet options are available from over 40 companies, including high-security industrial systems.
- The average broadband speed in Dallas is 30.98 Mbps.
Best Residential Internet Providers
Dallas, like most large metro areas in the US, provides one big cable option and one big DSL option. Here’s how those options measure up according to our analysis.
AT&T Internet - Top Pick
- Pricing: $4000 - $8000
- Max Down: 1,000 Mbps
- Max Up: 1,000 Mbps
AT&T Internet is a popular budget option for Internet access in the area. Truth be told, most customers won’t notice the difference between their service and cable, even if the raw speed offered by competing cable providers is slightly higher overall. DSL from AT&T also has more consistent performance than cable, which is a nice bonus for people who mostly use their connection to stream video during “peak use” times after work.
Charter Spectrum - Runner Up
- Pricing: $4499 - $8998
- Max Down: 300 Mbps
- Max Up: 20 Mbps
Charter Spectrum combines budget month-to-month pricing with first-class service quality to make an excellent home Internet service within city limits. We generally recommend them for customers who prefer Netflix to cable TV — although their add-on digital TV packages are nothing to scoff at, featuring HD channels, sports, and all the other premium options you would expect.
Residential Internet Providers Available in Dallas
Dallas is a large, sprawling city — 385.8 square miles, to be specific. As you might expect, there are tons of Internet providers serving different districts within that area. While it may look like there are lots of options on the surface, keep in mind that most neighborhoods only have one cable and one DSL option.
|$4999+|| 100% |
|$5000+|| 100% |
|$4499+|| 98% |
|$4000+|| 92% |
|$4995+|| 88% |
|$2995+|| 53% |
|$5350+|| 52% |
|$5000+|| 4% |
|$2000+|| 2% |
Best Business Internet Providers
Dallas has long been one of the biggest business centers in the southern US. That’s no different in today’s tech-driven economy, and dozens of business providers have come into the area to provide top-shelf customized industrial services. Here’s our top pick according to our analysis of plans currently advertised within the city.
Charter Spectrum - Business Pick
- Max Down: 300 Mbps
- Max Up: 20 Mbps
Charter Business offers everything from basic business services like TV and hosted voice all the way up to ethernet networking and hosted call centers. It’s our top pick in the area for small and medium-sized businesses with rapid growth goals that need solid basic services with scalability built-in from day one.
Business Internet Providers Available in Dallas
See the listing below for other options. Use our broadband search tool to see which of these are actually available with pre-wired access at your location.
|$6999+|| 100% |
|$9999+|| 100% |
|N/A|| 100% |
|$5999+|| 100% |
|$5000+|| 87% |
|$8995+|| 93% |
|$4995+|| 49% |
|$8999+|| 52% |
|N/A|| 34% |
|$11000+|| 10% |
|N/A|| 15% |
|N/A|| 10% |
|$1999+|| 8% |
|N/A|| 8% |
|N/A|| 6% |
|N/A|| 7% |
Map of Broadband Internet Competition in Dallas
As you can see below, some neighborhoods enjoy multiple Internet options while other districts are left with only a couple.
Provider Competition Map
Dallas Internet Speed Overview
The average speed in Dallas is 30.98 Mbps.
|Average Speed||90th Percentile Speed|
|30.98 Mbps||79.9 Mbps|
Average Residential download speeds within Dallas
Top Factors to Consider When Shopping for Internet Service in Dallas
Cable vs DSL
Why does the difference between cable and DSL matter?
In brief, it matters because the type of network each uses to deliver your Internet service is completely different. Cable uses coaxial cable networks, which were actually originally installed for TV decades ago. DSL, on the other hand, uses landline telephone wires to deliver data. As you might imagine, this is even more problematic.
Fiber is the gold standard for broadband access, and if you are one of the lucky few with access to it in Dallas you should absolutely get it, even if it comes at a slightly higher price. Cable is our second-tier pick, offering decent download speeds but reduced upload speeds.
It outperforms DSL in most cases, although it tends to slow down during “peak use” times from 6–9pm or so. This happens because while DSL offers a direct connection, bandwidth on a cable connection is shared between houses within neighborhoods to reduce the cost of providing service.
Equipment Rentals: Buy Your Own
Another factor to be aware of when shopping for Internet service is that equipment rentals can add up to hundreds of dollars over a 2 year contract.
Rather than leasing basic equipment from the provider, we recommend that you buy your own modem and/or router to save the monthly $5–10 fee.
Information on how to do this should be available at your provider’s website. We’ve also written a guide the “how and why” of modem and router rentals and what models are best.
Broadband Roadblocks in Dallas
Municipal broadband might seem like a good solution for some parts of Dallas. However, municipal broadband is currently outlawed under Texas state law. Residents have to rely on private companies and free market competition, so long as those regulations continue to be in effect.
Low-Cost Internet Plans
A variety of programs are available in the Dallas area for low-income residents who need home internet access for communication, education, and employment purposes. EveryoneOn makes plans that fit these criteria easy to search by area.
References and Footnotes
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.
James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.