- Grand Rapids has an impressively competitive array of Internet options for a city its size. TDS Telecom, Xfinity, AT&T, and ACD.net are the primary providers.
- Fiber options are limited for residential customers, but there are some fiber options within business-class services.
- The average speed in Grand Rapids according to speed test data is 23.43 Mbps.
Best Residential Internet Providers
Residential customers have plenty of options in Grand Rapids, at least compared to sister cities. Cable and DSL are the most common technology types. Out of all the companies serving the area, we found these to be best in terms of overall value.
XFINITY from Comcast - Top Pick
- Pricing: $4499 - $6499
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Xfinity is hard to beat in terms of raw download speeds and wide availability. Virtually everyone in the area has access to their network, and while they sometimes get criticism for their customer service and data caps, they’re usually the most workable option when compared to DSL or wireless alternatives.
AT&T Internet - Runner Up
- Pricing: $4000 - $6500
- Max Down: 1,000 Mbps
- Max Up: 1,000 Mbps
AT&T is an affordable Internet option in the area, with high download speeds that are more than enough for 99% of the activities a family can throw at them. They’re notable for offering consistent service that trumps cable when it comes to reliable speeds during peak time use, even when everyone in the neighborhood is streaming YouTube and Netflix.
Residential Internet Providers Available in Grand Rapids
See the table below for a complete report on Internet providers currently offering plans to Grand Rapids addresses. Keep in mind that some may have limited service areas. Use our search tool to check options at your address.
|$9200+|| 100% |
|$4999+|| 100% |
|$3000+|| 100% |
|$4000+|| 98% |
|$4499+|| 97% |
|$3995+|| 70% |
|$2995+|| 69% |
|$4795+|| 51% |
|$7995+|| 42% |
|$5900+|| 5% |
|$6000+|| 3% |
|$4499+|| 2% |
Best Business Internet Providers
Business broadband is no less appealing than residential so far as coverage and competition.
AT&T Internet - Business Pick
- Max Down: 1,000 Mbps
- Max Up: 1,000 Mbps
AT&T Business Internet wins our recommendation in the area with a combination of simple, useful features and rock-solid network reliability needed for critical daily uses. It’s a particularly good fit for small and medium-sized businesses.
Business Internet Providers Available in Grand Rapids
Grand Rapids has a decent array of business Internet providers. Cable is the most common choice for business service, but as you can see there’s no shortage of technology options, depending on your neighborhood.
|N/A|| 100% |
|$6999+|| 100% |
|$9999+|| 100% |
|$5000+|| 95% |
|$14995+|| 94% |
|$99995+|| 76% |
|N/A|| 68% |
|N/A|| 48% |
|$19900+|| 39% |
|N/A|| 13% |
|N/A|| 21% |
|$20000+|| 7% |
|N/A|| 11% |
|$4999+|| 18% |
|$9999+|| 10% |
|N/A|| 2% |
|$12000+|| 6% |
Map of Broadband Internet Competition in Grand Rapids
We’ve collected granular data on how each district and block in the city stacks up in terms of Internet availability. See the “heat map” below for a full report.
Provider Competition Map
Grand Rapids Internet Speed Overview
The top speed offered in Grand Rapids is a generous 64.96 Mbps, while the average speed as measured by verified speed tests is 23.43 Mbps.
|Average Speed||90th Percentile Speed|
|23.43 Mbps||64.96 Mbps|
Average Residential download speeds within Grand Rapids
Top Factors to Consider When Shopping for Internet Service in Grand Rapids
Grand Rapids isn’t without infrastructure issues, and while there are plenty of providers to choose from compared to other cities that doesn’t mean every company gets top marks. In particular, we found data caps and equipment rentals to be common “hidden fee squeezes” that cause frustration for many Grand Rapids residents.
Limits on data usage are tragically common among providers in Grand Rapids. The solution? The simplest solution is to opt for a provider without data caps if you have the option. If not, just keep an eye on your usage to avoid big overage fees. Caps don’t matter much for the average household, even if you consider yourself a cord cutter or use video chat daily. Above all else, you just need to be aware they exist and keep an eye on your data use habits.
Modem Rental Fees
Modems, routers, and other equipment needed to bring wired Internet into your house will cost you an extra $5–10 monthly from most Grand Rapids providers. Even when advertised as free, there’s usually a catch, so check the fine print closely. The simplest way to knock that extra cost off your bill is to simply purchase and install your own hardware. Depending on your provider, that’ll be a modem, a router, or a combo “gateway” unit. Upgrading to your own equipment saves customers money in the long run, and unlocks power-user features like network monitoring if you’re willing to spend some time customizing your new router.
Issues with Broadband in Michigan
Michigan has laws blocking communities from forming municipal broadband without jumping through the same hoops as a for-profit business.
In theory, this preserves the free market industry. In practice, it means that communities are unable to utilize dark fiber to bring world-class speeds to underserved communities. In the long term, industry analysts are hopeful that wireless competition from private providers will further increase competition for ISPs in Grand Rapids.
Basic Internet Plans
Low-income residents in Grand Rapids fortunately have access to a variety of options if they are unable to afford home Internet.
In addition to free access at local libraries, providers in the area offer customized plans for as little as $10/month designed to suit customers with certain income and housing situations. Information on how to sign up and test eligibility is available through EveryoneOn.
References and Footnotes
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.
James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.