• Knoxville has several Internet providers in the area. Xfinity, AT&T, WOW!, and TDS are the most widely available wired options (cable, DSL, and fiber.)
  • The average speed we’ve found in Knoxville through speed test data analysis is 39.34 Mbps.
  • Knoxville has a decent business broadband market with several smaller local options. (All detailed below.)

Best Residential Internet Providers

We consider these home and apartment Internet options to be the best in Knoxville thanks to their combination of price, value, and high speed ratings.

Residential Internet Providers Available in Knoxville

Knoxville has plenty to pick from if neither of our top picks works for your location or feature needs. See below for a bird’s-eye view.

ProvidersPricingAvailabilityPhone
$4999+ 100%
Satellite
(888) 387-7910
$3000+ 100%
Satellite
(877) 255-5702
$2499+ 89%
Cable
(855) 436-3540
$4000+ 81%
DSL
(855) 435-4578
$2999+ 36%
Cable
(888) 607-2611
$2995+ 16%
DSL
(866) 571-6662
$3999+ 12%
Cable
(855) 436-5105
$4499+ 5%
DSL
(855) 837-8791
$2999+ 4%
DSL
(858) 947-7677

Best Business Internet Providers

We selected this provider as the best business broadband option in Knoxville. They offer flexible plans, great customer service on-call, and advanced features for scaling as a business grows.

Business Internet Providers Available in Knoxville

Small and medium businesses in Knoxville usually opt for cable or budget fiber plans. However, there are plenty of advanced technologies available. See the table here for a big-picture look at broadband for businesses in Knoxville.

ProvidersPricingAvailabilityPhone
$6999+ 99%
Satellite
(888) 387-7910
$9999+ 99%
Satellite
(877) 255-5702
$6995+ 89%
Cable
(855) 436-3540
$5000+ 91%
DSL
(855) 435-4578
N/A 35%
Cable
(888) 607-2611
N/A 9%
DSL
(866) 571-6662
$5999+ 20%
Cable
(855) 436-5105
$7000+ 12%
DSL
(855) 837-8791
$4998+ 3%
DSL
(858) 947-7677
N/A 2%
DSL
(866) 424-5544

Map of Broadband Internet Competition in Knoxville

Fiber, cable, and DSL are the main options in Knoxville. While there are several providers with widespread coverage, they don’t overlap in every neighborhood. As a result, some residents feel stuck with plans that charge high prices for lower speeds than more competitive neighborhoods. Explore our interactive map to see how different parts of Knoxville compare.

Provider Competition Map

Loading
COVERAGE CENSUS TRACTS

Knoxville Internet Speed Overview

While the average speed in Knoxville is 39.34 Mbps, the fastest speed recorded is a more impressive 82.4 Mbps. Not every neighborhood is created equal, so be sure to verify speeds at your address before signing up for a plan online.

Average Speed90th Percentile Speed
39.34 Mbps82.4 Mbps

Average Residential download speeds within Knoxville

Top Factors to Consider When Shopping for Internet Service in Knoxville

Data Caps

Data limits are a growing issue in the home Internet market. While the caps are usually much higher than any reasonable household would use in a month, they can cause issues for cord cutters who stream high volumes of video through services like Netflix. For this reason, getting a dedicated TV plan might be your best option if you can’t access a plan with unlimited data at your address. Otherwise, just be aware of how your browsing habits stack up to the limit on your plan.

Fiber vs Cable vs DSL

Fiber Internet uses the latest and greatest fiber-optic cables to bring digital content to you home. Upload and download speeds are usually identical.

Cable piggybacks on traditional TV networks. Cable download speeds are generally much higher than upload speeds, which can affect users who use Twitch, regularly video chat, or upload large files to media sites.

DSL comes through old-school telephone lines. It’s comparable to cable in terms of speed, but falls a little bit short when it comes to reliability. As with cable, upload speeds are dramatically lower than the download speed.

Local Information

Low-Income Internet Access Plans

Knoxville Internet providers have partnered with the government to provide low-cost home Internet for residents who meet certain criteria so far as income and housing. Check eligibility requirements at EveryoneOn. Service sometimes can be had for as little as $10 monthly.

Public libraries around Knoxville also provide Internet access for free to anyone with a library card.

Broadband Roadblocks in Knoxville

Knoxville residents often wonder why they can’t get a “smart grid” municipal broadband system like sister city Chattanooga. The answer is complicated, but the short version is: state laws make it difficult to install municipal broadband in Tennessee. Chattanooga was only able to attain their gigabit status by convincing judges that it was appropriate to install since the cost on top of the existing smart grid electric project was negligible. This isn’t the case in Knoxville, so residents must look to private providers for competition and solutions.


Experts

Ana De Castro

Ana De Castro

Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.

James Webb

James Webb

James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.

Ask a Question

  • This field is for validation purposes and should be left unchanged.