- Memphis Internet options include Xfinity and AT&T. There are also several smaller providers with proportionally smaller coverage areas, such as Ritter Communications and Windstream.
- Fiber is not widely available in Memphis. Most residents will find themselves choosing between cable from Xfinity or DSL from AT&T.
- The fastest speed we’ve recorded among Memphis residents is 81.16 Mbps, although faster plans are advertised.
Best Residential Internet Providers
Home Internet plans come in a lot of flavors, but in Memphis they really only come in two: cable or DSL. Here’s how they line up according to our analysis of data from current and recent customers.
XFINITY from Comcast - Top Pick
- Pricing: $2000 - $8000
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Xfinity is one of the most common options for cable Internet in the US, and their large hybrid fiber-coaxial network is an advantage when it comes to competitively priced Internet and TV “double play” bundles and “triple play” Internet/TV/phone service.
AT&T Internet - Runner Up
- Pricing: $5000 - $8999
- Max Down: 100 Mbps
- Max Up: 20 Mbps
AT&T’s hybrid DSL “Fiber to the Node” plans offer some of the best value for your money within city limits. They’re also a good option in the surrounding area, with widespread service virtually anywhere you can get a landline. Their speeds are more than enough to support video streaming, gaming, and other intensive uses.
Residential Internet Providers Available in Memphis
Here’s a big-picture look at what other options you have to consider for Internet access in the Memphis metro area.
|$4999+|| 100% |
|$5000+|| 100% |
|$2000+|| 99% |
|$5000+|| 97% |
|$1495+|| 89% |
|$5500+|| 4% |
|$2600+|| 2% |
|$8000+|| 1% |
Best Business Internet Providers
While residential might be somewhat limited, we found business broadband options to be surprisingly numerous. Especially in business districts where buildings are pre-wired, getting high-quality access doesn’t cost as much as you might assume. We recommend starting the search here:
XFINITY from Comcast - Business Pick
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Business offers dedicated IP address, unlimited 24/7 support, and advanced VoIP support that you would expect from a business Internet service. Their flexibility on plan specifics and plethora of add-on features makes it a good pick for medium-sized businesses that depend on connectivity for important operations such as processing credit cards or running public Wi-Fi networks.
Business Internet Providers Available in Memphis
|N/A|| 100% |
|N/A|| 100% |
|$9995+|| 92% |
|$5000+|| 99% |
|$6500+|| 20% |
|N/A|| 9% |
|N/A|| 3% |
|N/A|| 7% |
|N/A|| 5% |
Map of Broadband Internet Competition in Memphis
Memphis offers a low amount of options for residential customers and somewhat better options for business-class service. As you can see in the map below, some neighborhoods are better connected than others. This is partly due to socioeconomic factors, and partly due to the logistics of fiber backbone availability and location.
Provider Competition Map
Memphis Internet Speed Overview
We record the top speed in Memphis at 81.16 Mbps. The average speed, on the other hand, is 32.72 Mbps. This is expected to improve as wireless service continues to improve and create competition for traditional wired broadband providers.
|Average Speed||90th Percentile Speed|
|32.72 Mbps||81.16 Mbps|
Average Residential download speeds within Memphis
Top Factors to Consider When Shopping for Internet Service in Memphis
Limits on data are a growing trend among Memphis Internet providers. While the caps are high enough that most customers won’t even get near them, others might find themselves paying overage fees for going overboard on streaming Netflix.
Households with multiple Internet users should be particularly mindful of caps, if one or more of those users tends to use high-bandwidth services throughout the day.
If streaming entertainment is the main culprit, you might ultimately get more bang for your buck with a specific TV plan.
ETFs (Early Termination Fees)
Customers around Memphis often storm message boards complaining about their monthly rates going up. Oftentimes, the reason for the rate increase is actually clearly described in the fine print of the contract they signed — they just didn’t bother to read it.
If a plan you’re considering has an “introductory promotional price” or “promo price” advertised, you need to find out the final price before you sign. It might still be a good deal, but it’s important to consider the final price as well as the promo price. If not, you can be stuck paying steep ETFs to break the contract — sometimes in the hundreds of dollars.
An in-depth analysis of how Memphis digital infrastructure compares to the US at large can be found through various papers available via Design Nine.
Broadband Roadblocks in Memphis
Municipal broadband may have taken off in nearby Chattanooga, but analysts don’t expect to see a similar setup work out in Memphis. State laws make it difficult to create a municipal network. Tennessee has a laundry list of requirements and vetting procedures for municipal broadband that are difficult to get through court — especially in areas where a private provider might object on legal grounds.
Tennessee has been a battleground for the public vs private broadband debate thanks to Chattanooga’s success implementing a smart grid. However, critics are quick to point out that around half of municipal networks nationwide are in the red financially.
References and Footnotes
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.