- Verizon High Speed Internet and Cable from Comcast Xfinity are the predominant Internet choices in Philadelphia. Some smaller providers such as Windstream also offer service to certain areas.
- Philadelphia’s business and industrial sectors are served by a huge variety of specialized providers and customizable plans from major telecom corporations.
- The average Internet speed in Philadelphia is 32.76 Mbps.
Best Residential Internet Providers
Fiber, cable, and DSL are the main options in Philly. We landed on these providers as the top-shelf options in terms of overall availability, value, and local customer service office reputation.
XFINITY from Comcast - Top Pick
- Pricing: $2999 - $9295
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Xfinity is one of the more well-known cable providers out there, and offers near comprehensive service within city limits. Speeds have been improving as the company works to update and improve their hybrid fiber-coaxial network.
Verizon Fios - Runner Up
- Pricing: $3999 - $7999
- Max Down: 940 Mbps
- Max Up: 880 Mbps
Verizon High Speed Internet offers hybrid Fiber-DSL service throughout much of the Philly area. Their plans offer good price-to-speed value and have download capacity and data use policies that are extremely Netflix-friendly for residential customers.
Residential Internet Providers Available in Philadelphia
See below for a full list of Internet options registered with the FCC in Philadelphia. Some of these providers only have limited availability, but you can check which are relevant to you with our local Internet search tool.
|$4999+|| 100% |
|$3000+|| 100% |
|$2999+|| 99% |
|$3999+|| 93% |
|$2499+|| 88% |
|$5000+|| 2% |
Best Business Internet Providers
Here’s our top pick for the average Philadelphia business looking for a good combination for price and service.
XFINITY from Comcast - Business Pick
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Business offers a compelling value in most districts: dedicated IP for managing servers, VoIP for complex phone setups, unlimited 24/7 support to meet their SLAs (Service Level Agreements). It’s a solid choice for small and medium-sized enterprises that need all the basics in a flexible and reasonably priced package.
Business Internet Providers Available in Philadelphia
Businesses have a lot of choice in Philadelphia. Common needs like dedicated IP and VoIP support are available through affordable cable, while more complex needs like point-to-point can be had from other specialized providers in the area.
|$6999+|| 100% |
|$9999+|| 100% |
|$6995+|| 96% |
|N/A|| 67% |
|$6499+|| 95% |
|N/A|| 60% |
|N/A|| 16% |
|N/A|| 17% |
Map of Broadband Internet Competition in Philadelphia
Philadelphia isn’t without issues when it comes to broadband access. As you can see in the competition heat map below, some neighborhoods enjoy multiple options while others are stuck with only one or two reliable options.
Provider Competition Map
Philadelphia Internet Speed Overview
The highest speed recorded in Philadelphia is 86.98 Mbps. 32.76 Mbps is the average speed in Philadelphia.
|Average Speed||90th Percentile Speed|
|32.76 Mbps||86.98 Mbps|
Average Residential download speeds within Philadelphia
Top Factors to Consider When Shopping for Internet Service in Philadelphia
Data caps are a frequent issue in Philadelphia. Basically, having a data cap means you’re stuck paying an overage fee if you use too much data in any given month. They are particularly common with cable and DSL service, and a long-standing feature of wireless service.
While they don’t matter much for the average Internet user who only uses 90 GB or so of data monthly, they matter in the long run for “cord-cutters” and video communication platforms, as the resolution of screens is always increasing. Will the caps increase to allow for those huge data files? Only time will tell.
Early Termination Fees
Multi-year contracts are a standard option for Internet and TV/phone bundles in Philly. But what happens if you need to break the contract? Usually, you wind up with a steep termination fee.
Be sure to understand what your options are for terminating a contract before you sign. Usually, there will be special circumstances under which the fee can be waived.
Low-Income Digital Assistance
Free Internet access is available through the Philadelphia public library system.
Public/private partnerships have allowed struggling Philadelphia residents to access low-cost home broadband for as low as $10/month. Check availability through EveryoneOn. Digital literacy coursework and subsidized laptops may also be available.
Broadband Roadblocks in Philadelphia
Philly might be a good candidate for municipal broadband service in some areas, but there are several roadblocks in the way of that ever happening.
Regulations restrict municipal service in Pennsylvania, and communities can only pursue installing public-owned networks after a 14-month waiting period.
Municipal service is only considered for areas without any true broadband service, regardless of whether the provider in that area is or isn’t creating a monopoly situation.
We’ve reached out to local officials in Philadelphia for commentary on what future plans are underway to improve Internet access. This page will be updated when we have their comments. If you’re involved with a group working to improve digital services and broadband access in Philadelphia, please contact us so we can include that information on this page.
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.
James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.