- Most Pittsburgh residents can choose between Xfinity, Verizon FiOS, or Verizon DSL for their Internet service.
- Most residents only have a couple realistic options for wired broadband. However, the arrival of fiber infrastructure from FiOS has upped the bar in the area and increased overall service quality from all providers.
- The average speed in Pittsburgh, according to our latest speed test data, is 40.87 Mbps.
- Business service is available from most of the big names as well as smaller regional providers, all of which are listed below.
Best Residential Internet Providers
According to our analysis of provider speed, pricing, and availability, Pittsburgh residents should start with these two providers in their search for home or apartment Internet.
Verizon Fios - Top Pick
- Pricing: $3999 - $7999
- Max Down: 940 Mbps
- Max Up: 880 Mbps
Fios is practically synonymous with “fiber” in the US, and their Fiber To The Home network lives up to the hype for most customers. Their digital TV plans compete strongly with traditional cable. No data caps makes it friendly for cord-cutters as well.
XFINITY from Comcast - Runner Up
- Pricing: $3999 - $14999
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Xfinity is one of our most common recommendations for customers who want above-average speed and network performance that “just works” out of the box. Installation is simple, and while the provider gets criticism for mixed customers service and confusing pricing, we find them to be the most reliably usable option in the area.
Residential Internet Providers Available in Pittsburgh
Here’s a full rundown on alternatives, including small “WISP” wireless providers.
|$4999+|| 100% |
|$5000+|| 100% |
|$3999+|| 99% |
|$3999+|| 94% |
|$2499+|| 74% |
|$2500+|| 5% |
|$2170+|| 2% |
Best Business Internet Providers
Business broadband is a tricky subject since the needs of each business vary so greatly, from point-to-point to VoIP to security challenges. Here’s our favorite for across-the-board decent service in most of Pittsburgh.
XFINITY from Comcast - Business Pick
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Business is a well-rated service that combine affordable basic plan pricing with reliable, scalable features. We generally recommend them for small and medium-sized businesses, although they service complex enterprises as well. They offer unlimited data use, hosted voice, and many other business-friendly features.
Business Internet Providers Available in Pittsburgh
Considering your options takes time, but it’s worth it for the broadband your business will rely on. This listing includes every provider with business-oriented plans currently serving addresses within Pittsburgh city limits.
|N/A|| 100% |
|N/A|| 100% |
|$6995+|| 98% |
|N/A|| 87% |
|$6499+|| 82% |
|N/A|| 12% |
|$5900+|| 10% |
|N/A|| 6% |
|N/A|| 6% |
Map of Broadband Internet Competition in Pittsburgh
Pittsburgh offers decent fiber coverage, alongside traditional services like cable and DSL. Find your neighborhood in the map below to get a quick impression of how many options you can expect to find.
Provider Competition Map
Pittsburgh Internet Speed Overview
The 90th percentile average speed currently available in Pittsburgh is measured at 93.96 Mbps. Meanwhile, the average speed in Pittsburgh is 40.87 Mbps. Increased fiber availability is expected to boost both of these figures in years to come.
|Average Speed||90th Percentile Speed|
|40.87 Mbps||93.96 Mbps|
Average Residential download speeds within Pittsburgh
Top Factors to Consider When Shopping for Internet Service in Pittsburgh
Data caps are a growing trend in cable and DSL service. Data limits are mostly an issue for streaming video, whether through Hulu, Skype, or Twitch. Considering that the average Internet subscriber only uses 80–90 GB per month, data caps might not be an issue for your household. The important thing is to be aware of what your cap is, and look at how much data you’ll need for the activities you do on a daily basis.
Contract Fine Print
The fine print of multi-year contracts is notorious for including hidden fees, and Pittsburgh is no exception. The biggest “gotcha” here is variable pricing, which happens when a customer signs up for a limited-time promotional price but winds up stuck in a contract paying twice as much for the second half of the service agreement.
In this scenario, you can’t simply switch providers because the early termination fee will probably cost you as much as simply keeping the service. Our recommendation is to comb the fine print of any plan you’re considering carefully for:
- Early termination fees
- Limited-time pricing
- Contract length
Finally, remember that most providers in Pittsburgh will let you switch for no cost, regardless of reason, within the first 30 days.
Internet Essentials and Free Wi-Fi in Pittsburgh
Thanks to collaboration between Comcast and the city government in Pittsburgh, residents have access to a variety of free or reduced-cost services.
Internet Essentials and other reduced-cost programs make home Internet access possible for residents who otherwise wouldn’t be able to afford it. You can check availability based on applicant income and housing details at EveryoneOn.
Free Wi-Fi is also available at many of Pittsburgh’s public parks and public spaces, thanks to a similar agreement.
Broadband Roadblocks in Pittsburgh
What about municipal broadband for Pittsburgh? Since Chattanooga went gigabit on the smart grid, communities all over Pennsylvania have been showing interest in similar public-owned Internet options.
Pittsburgh residents shouldn’t hold their breath, however, since strict regulations in PA make it difficult for municipal networks to get past the planning stages.
Public Internet access is also available for free throughout Pittsburgh via the local library system.
References and Footnotes
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.
James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.