- Xfinity, CenturyLink, and Google Fiber are among the commonly recommended Internet options for Salt Lake City.
- Salt Lake City’s average broadband speed is 38.7 Mbps.
- Business options are about average in Salt Lake City, although the city distinguishes itself with above-average access to 100% fiber networks from various providers.
Best Residential Internet Providers
If you are one of the few that has access to it, Google Fiber is worth trying out. However, service has gotten mixed reviews in Salt Lake City and the rollout of service has been moving at agonizingly slow speeds. For the time being, “traditional” plans offer the best bang for buck in most of the city, where cable and DSL are the predominant technology options.
Veracity Networks - Top Pick
- Pricing: $3499 - $19999
- Max Down: 1,000 Mbps
- Max Up: 1,000 Mbps
Veracity has a small footprint compared to larger corporate providers, but their Network more than makes up for it with gigabit speeds, friendly customer service, and small-business-style technical support. Their pricing is unusually reasonable considering the quality of service delivered for residential customers.
XFINITY from Comcast - Runner Up
- Pricing: $2999 - $8999
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Xfinity is hard to beat when it comes to download speed. Cord cutters sometimes find their data cap policies somewhat limiting, but the truth is that 99% of customers won’t come close to going over, even when streaming Netflix on a daily basis.
Residential Internet Providers Available in Salt Lake City
See the table below for a comprehensive collection of broadband providers, all of whom are registered with the FCC confirming service in Salt Lake City.
|$4995+|| 100% |
|$5999+|| 100% |
|$5000+|| 100% |
|$2999+|| 99% |
|$4500+|| 97% |
|$2995+|| 89% |
|$2995+|| 54% |
|$3000+|| 27% |
|$5000+|| 14% |
|$3499+|| 14% |
|$2600+|| 3% |
Best Business Internet Providers
Business Internet options are pretty good in Salt Lake City. The area has decent fiber penetration and offers a lot of customizability at enterprise-level broadband price points. This provider earned top marks for providing a combination of flexible service features and real-world pricing.
XFINITY from Comcast - Business Pick
- Max Down: 987 Mbps
- Max Up: 35 Mbps
Comcast Business is hard to beat in this area, combining budget basic plans with scalable enterprise features. It’s a particularly good fit for medium-sized businesses that can benefit from that scalability, although Comcast also offers extensive premium features. Services include VoIP, business TV, and even gigabit service in some areas.
Business Internet Providers Available in Salt Lake City
Here is a complete list of Internet service providers offering business connections in Salt Lake City. Keep in mind that some of these serve specific addresses or types of businesses. All the key features for business connectivity such as point-to-point and static IP can be found from these providers.
|N/A|| 96% |
|N/A|| 100% |
|N/A|| 100% |
|$6995+|| 94% |
|$6500+|| 98% |
|$6995+|| 91% |
|N/A|| 80% |
|$7000+|| 14% |
|N/A|| 29% |
|N/A|| 10% |
|N/A|| 17% |
Map of Broadband Internet Competition in Salt Lake City
Salt Lake City’s big new player is Google Fiber. While the fiber company only offers service in select areas and has so far been slow to expand, analysts have noted that Google’s presence tends to push other local providers to improve their networks and increase speed while reducing price in order to stay competitive.
Provider Competition Map
Salt Lake City Internet Speed Overview
We find that 38.7 Mbps is the average speed accounting for all speed test results in Salt Lake City.
|Average Speed||90th Percentile Speed|
|38.7 Mbps||100.2 Mbps|
Average Residential download speeds within Salt Lake City
Top Factors to Consider When Shopping for Internet Service in Salt Lake City
The “cord cutting” trend has a major opponent in Salt Lake City: data limits on home Internet plans. Considering that an hour of video streaming eats up 1–3 GB of data depending on resolution settings, some residents are finding issues with fitting their Netflix habit into local plans. For TV fans, purchasing a dedicated TV plan (or bundling it with cable service) may be the best way to unload data usage and avoid overage fees.
Power users who simply can’t fit into residential plan limits might have to consider a business plan if there aren’t any cap-free options at their address.
Modem Rental Fees
Most Internet options in Salt Lake City offer equipment as part of your plan. Either you’ll install it yourself with a box they send you, or a technician will come in person and bring the equipment with them.
What’s the catch? The catch is that they charge you as much as $10 per month for the convenience of using their equipment. If you want to save a few hundred dollars in the long run, go ahead and purchase your own modem, router, or combo “gateway” unit. It’ll pay for itself within the first year, not to mention open up options for monitoring your network and enhancing performance and security.
While Internet access can sometimes be frustrating in some Salt Lake City areas, Innovation Utah is working hard to implement “smart city” practices and improve the climate for tech enterprises in the state overall.
Salt Lake City Tech and Startup Scene
Salt Lake City is at the heart of Utah’s $1 Billion tech industry, and is particularly popular with EdTech companies. Utah has over 4,400 tech companies within the state as of 2015.
When Will I Get Google Fiber?
Google Fiber has not engaged in any deals or promises with Salt Lake City that would require them to expand at a certain speed or share exactly when they plan to reach new addresses. As such, it’s expected that their expansion within Salt Lake City will be a slow one. Google Fiber has been slowing down the expansion of existing networks and pausing development in new cities citing high costs.
Broadband Roadblocks in Salt Lake City
Utah maintains a laundry list of regulations on municipal broadband that make it virtually impossible to install public-owned networks in Salt Lake City. Wholesale-model networks are allowed, but highly difficult to justify financially.
References and Footnotes
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.