Cox Communications has been offering some interesting deals for cable customers lately. Squeezes in the TV market seem to be encouraging them to price their Internet, TV, and phone options very competitively for customers willing to subscribe to multiple services.

While their data caps can be frustrating for cord cutters, they’re well-priced for customers who prefer high-speed Internet and premium channels. Price shoppers should consider DSL alternatives. AT&T or Frontier’s Internet deals, for example, will appeal to budget shoppers.

We’ve scrutinized their current deals to bring only the best value bundles to the surface on this page.

Top Cox Communications Deals

Cox Internet Preferred 100 — Best Internet-Only Deal

Cox Communications Cox Internet Preferred 100 — Best Internet-Only Deal
Cox Internet Preferred 100 is our top pick for Internet-only customers. The high-speed download rate is friendly to streaming services like Netflix, Hulu, and Sling TV.

Cox Internet Preferred 100 also comes with useful features like access to their public Wi-Fi network, which has over 500,000 hotspot locations around the US.
Includes:
  • 100 Mbps download rate
  • 1-year contract
  • Discount monthly price
Expires March 26, 2018
Last updated 5 days ago.

Cox Bronze Bundle — Best Triple Play

Cox Communications Cox Bronze Bundle — Best Triple Play
The Bronze Bundle from Cox Cable is our top pick for households that need high-speed Internet, a flexible variety of channels, and basic home phone service. The Bronze tier includes 220 channels, 100 Mbps download speeds, and unlimited long distance calling.

The variety of entertainment options via Cox's Contour TV platform makes this deal particularly well-suited to family homes. Sports fans will enjoy the variety of sports packages available, both included and as add-ons.
Includes:
  • 220 Channels via Contour Digital TV
  • 100 Mbps download rate
  • Free long distance calling
Expires March 26, 2018
Last updated 5 days ago.

Current Cox Communications Deals

Below you’ll find a list of the plans and promotions we’ve recorded for Cox Communications. Additional plans may be available online or by speaking with an agent.

DealsPrice MonthlyInternet SpeedPhone
Cox Internet Essential $2999 15 Mbps Cable(855) 436-4273
Best Triple Play Cox Bronze Bundle — Best Triple Play $8999 100 Mbps Cable(855) 436-4273
Bronze Duo $8999 100 Mbps Cable(855) 436-4273
Best Deal Cox Internet Preferred 100 — Best Internet-Only Deal $4999 100 Mbps Cable(855) 436-4273
Cox Internet Gigablast $8999 1,000 Mbps Cable(855) 436-4273

When is a Cox Communications Internet deal the Best Option?

Cox’s cable network delivers above-average speeds for the wired broadband market, and they do so at a reasonable price thanks to increased competition in some of their shared service areas. (It may not appear cheaper on the surface, but the “final rates” you pay after the promo period are much more reasonable than the competition.)

Pros

  • 200+ Mbps speeds
  • Flexible bundle deals
  • Wide availability

Cons

  • Data caps
  • Add-on fees for tech support

Overall, the main demerit we found was Cox’s data cap policy, which is frustrating for cord cutters, gamers, home offices, and other “power users” who need all-day intensive connections. If you can’t live with the data limits, they do offer expanded packages for a premium price.

Are Cox Communications Bundles Worth the Hype?

Cox’s bundles are a good deal for customers who appreciate the traditional TV setup: live channels and a best-in-class DVR. (As of this writing, their standard DVR has 2 Terabytes of storage, much higher than most companies offer.)

The pricing is a little steeper than you might expect up front, but the price jump after the promo period isn’t nearly as steep as other cable providers we examined. This makes it a good deal for long-term customers who care more about the final price than the first year pricing.

Cox Communications’ biggest drawback: Expensive support

Cox charges per-visit for tech support, and customers report that they’re pretty inflexible about this policy. This can be a problem for customers who are less familiar with how to manage their home network and expect to be paying for installation and troubleshooting a couple times a year.

How to Compare Cox Communications Deals

Cox’s Internet and TV plans are the best deal for long-term customers, since the best prices come with contracts and the final cost jump is so much lower than the cable market norm. For budget shoppers, other ways to save include shaving off equipment fees and negotiating for extended promo rates.

Equipment Fees on Cox Internet Plans

Modems and routers leased directly from Cox will cost you $6–10 depending on which model you choose. Since Cox is best for long-term customers anyway, we recommend that you purchase a modem and router upfront and save a few hundred dollars over the course of your multi-year service term.

You can purchase directly from them when you sign up, or find the same makes and models recommended on a third-party site like Amazon or Best Buy.


Can Customers Negotiate with Cox About Rates?

Cox customers have reported success negotiating for extensions on their “promo pricing” after 12 months of paying their bills on time. At that point, the company knows you’re a valuable customer and will likely strike a deal with you if it means keeping you from jumping ship to another Internet provider. Just make sure there’s actually another option in your area (even if it’s DSL) and be aware of what the competing offers are when you call and talk to a Cox rep.

Where Cox Communications Shines: TV Bundles

Flat screen tv installed on the wall.
Cox offers the best value on double and triply play TV plans. Image Source: Unsplash

Cox’s Internet deals aren’t perfect for cord cutters, but they take steps to make up for it by pricing extensive TV channel packages into their core plans. Their “Contour” TV service is one of the better ones in their areas, including all the premium channels needed for a family home with multiple tastes to appease.

Conclusion: Cox is Best for Families and Long-Term Customers

Family homes will have the best experience with Cox since they can take maximum advantage of the bundled services like cable TV and digital phone.

Single subscribers or short-term residents will likely be happier with a budget deal from a competitor. For an idea of what that might be at your address, use the search tool at the bottom of this page.

Overall, Cox isn’t perfect, but their aggressive pricing on Internet and TV deals is worth taking a look at, especially in the suburban areas where their coaxial cable network is strongest.

Disclaimers:

Internet Preferred 100 discount - 24 months *Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 03/26/2018 and is available to new residential Cox Internet customers in Cox service areas. $49.99/mo for 24 months is only available for new subscriptions to Internet Preferred service. After promotion period, regular rates apply. See www.cox.com for current rates. Prices exclude installation/activation fees, equipment fees, inside wiring fees, additional outlets, taxes, surcharges and other fees. Internet speeds not guaranteed; actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. A credit check and/or deposit may be required. Offer may not be combined with other offers. Online orders only. Other restrictions may apply.Internet Preferred 100 Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc. A credit check and/or deposit may be required. Other restrictions may apply. All rates and offers are subject to change. All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See www.cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.Charges Included Includes monthly charges and applicable discounts, one-time charges, and activation fees. Prices do not include applicable taxes, fees, and surcharges. Excludes charges for subscribed services. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. Prices, and/or when applicable contracts, may differ from those presented here as a result of existing customer pricing and/or contract related updates. Cox Bronze Bundle with Phone Bronze Bundle - Internet Discount * Note: Most promotional prices cannot be combined with promotional prices for other services. The regular rate for this service may apply if another promotional service is added to your cart. Offer expires 03/26/2018 and is available to new residential customers and to existing residential customers who currently have only Cox High Speed Internet service in Cox service areas. $89.99/month for 12 months is only available for new subscriptions to Cox Contour TV, Internet Preferred 100 service, and Digital Telephone Premier to complete the 3-service bundle. Bundle rate increases $20/month for months 13-24. Equipment fees extra. Includes free professional installation, one HD receiver rental and the Cox Extended International Calling Plan. Free install limited to standard pro install on up to 3 prewired outlets. After promo period, regular rates apply. See www.cox.com for current pricing. Prices exclude additional equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including video Broadcast Surcharge ($4.00/mo.) and Regional Sports Surcharge ($2.60-$6.00/mo., depending on Cox market))and other fees. A DOCSIS 3 modem is required to consistently receive optimal speeds for Essential and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox Extended International Calling Plan includes unlimited international calling to eligible countries listed at www.cox.com/bundle. Plan minutes are limited to direct-dialed residential, non-commercial voice calls and require subscription to Cox for local, toll and state-to-state long distance service. Telephone modem provided; remains Cox property. Backup battery (not included) required for service, including access to e911 service, during power outage. You must monitor and replace the battery as needed (www.cox.com/battery). Not all services and features available everywhere. A credit check and/or deposit may be required. Offer may not be combined with other offers, discounts or promotions. Online orders only. Other restrictions may apply.Contour TV Available only in Cox wired, serviceable, residential areas. Advertised rate includes monthly recurring service fees but excludes equipment charges. A Cox digital receiver or a Cox-provided CableCARD™ together with a certified compatible CableCARD retail device required. See CableCARD FAQs on www.cox.com for details. A one-time activation charge may apply. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges (including $4.00/mo. video Broadcast Surcharge and Regional Sports Surcharge ($2.60-$6.00/mo., depending on Cox market)) are additional. Regular rates apply after promotional period, if any. Availability of On Demand? programming is based on the channels included in digital cable subscription package. Number of digital outlets per household may be limited. All programming and rates are subject to change and may not be available in all areas. Service may require credit approval. Cox Contour TV subscription required for HBO®, Cinemax®, SHOWTIME® and STARZ®. Additional charges apply for premium services, TV Paks, extra TVs connected to Cox Contour TV service, PPV events, sports packages and On Demand titles. Not all services and features available everywhere. A credit check and/or deposit may be required. Additional fees and other restrictions may apply.New Contour HD Receiver A Cox digital receiver or a Cox-provided CableCARD™ together with a certified compatible CableCARD retail device required for Advanced TV. Equipment not required to tune local digital or HD broadcast channels with clear QAM HDTV sets. An HDTV set and an HD receiver or CableCARD rental with compatible CableCARD retail device required in order to access other HD programming. See CableCARD FAQs on www.cox.com for details. CableCARD is a registered trademark of Cable Television Laboratories, Inc. (CableLabs®) and is used with permission.Internet Preferred 100 Advertised rate includes monthly recurring service fees but excludes equipment charges. Additional jacks, inside wiring, reconnection, activation, taxes, franchise fees, and surcharges are additional. Modem required for service. For best performance, use of Cox approved cable modem is recommended. A DOCSIS 3.0 modem is required to consistently receive optimal speeds for Preferred and higher tiers, and is strongly recommended for all other tiers. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or

Experts

Robert Smith

Robert Smith

Robert Smith is a UX designer based in Brooklyn, New York. He enjoys sharing his knowledge about all things “user experience” through articles, op-eds, and how-to posts. When he’s not creating web apps, he enjoys cycling and reading classic sci-fi.

James Webb

James Webb

James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.

Ask a Question

  • This field is for validation purposes and should be left unchanged.