The company has been gaining steam in recent years, upgrading their DSL network offerings and even building out fiber-optic cables in parts of their service area. 
For many of us out in the country, they’re our best bet for reliable internet. As an added bonus, the service comes with no data caps  and when you call their help line, you get a real person in the US on the other end.
This page includes the best Windstream deals we found after combing through hundreds of internet plan details across the US.
Top Windstream Deals
High Speed Internet 25
Windstream is currently reducing the price on this plan to $55/month for the first year and removing the installation fee. After the first year, the price jumps up to the regular $60/month fee. Note that this deal is only available for new Windstream customers.
Current Windstream Deals
Below we’ve also included a list of the other deals and promotions we’ve recorded Windstream offering.
|Deals||Price Monthly||Internet Speed||Phone|
|High Speed Internet 25||$2600||25 Mbps DSL||(844) 353-5906|
|Kinetic Internet 25||$2600||25 Mbps Fiber||(844) 353-5906|
|Kinetic Internet 100||$3600||100 Mbps Fiber||(844) 353-5906|
|Kinetic Internet 200||$4100||200 Mbps Fiber||(844) 353-5906|
|Kinetic GIG Internet||$5600||1,000 Mbps Fiber||(844) 353-5906|
|Kinetic Internet 500||$4600||500 Mbps Fiber||(844) 353-5906|
When is a Windstream Internet Deal the Best Option?
On the surface, Windstream often appears to have lower speeds and higher prices than other DSL/fiber providers. But when you consider that their main competitor is satellite, you realize they actually have a pretty compelling offer.
Overall, Windstream is the best deal for rural homes that need more than just basic email and website access. Their cheaper plans aren’t perfect, but they’re enough for streaming Netflix and scrolling through Facebook. They also offer much better bandwidth and latency than satellite plans, making them a great fit for families or homes with multiple users.
Are Windstream Bundles Worth Buying?
Unlike their Internet-only plans, Windstream’s bundle plans usually come with a 1 to 2-year contract. That said, they also offer better overall value for customers who need TV or phone service along with their Internet access.
For television service, Windstream bundles with DIRECTV and gives you a discount on their satellite service. The company’s channel lineup is pretty standard, with premium content like the NFL Network locked behind the more expensive tiers. That said, if you’re looking to get TV service anyways, the bundle package deals may be worth your while. If you’re really only interested in streaming platforms like Netflix and Hulu, though, you can safely skip over these.
Windstream’s Biggest Drawback: Upload and Download Speeds
As with most DSL providers, Windstream clocks in well below alternative wired broadband services like cable or fiber. In most areas, you’ll be lucky to have options over 25 Mbps. We consider this to be the minimum speed needed for activities like streaming HD content on Netflix.
Windstream claims to have spent upwards of $500 Million in network upgrades over the past few years, and in some areas they’re even starting to offer “Fiber to the Home” service — similar to Google Fiber or Verizon Fios.
How to Compare Windstream Deals
Here are a few pointers worth considering if you’ve landed on Windstream as your best Internet option:
Tip #1: Consider your modem optionsWindstream isn’t as friendly to customers who want to use their own equipment as other providers, but it is possible. Using your own modem will save you the $9.99/month they charge to lease a Windstream-certified modem. However, it puts you on the hook for servicing and upgrade costs if for any reason your modem breaks. If you don’t really understand what a modem or router does, we recommend just coughing up the fee for the convenience of using their equipment.
Tip #2: Only buy TV if you watch dailyWindstream is friendly to cord cutters, and doesn’t place caps on your data use. So long as you aren’t trying to stream five shows at once, you should have no problem using Netflix, Hulu, and other streaming services on Windstream.
These services don’t generally offer the same live programming and sports/premium content as traditional TV or DISH TV. However, they’re more than enough entertainment for the average consumer — especially if they prefer “Stranger Things” to “NFL RedZone.”
Where Windstream Shines: Availability
Windstream Coverage & Availability Map
Windstream gets a bad rap sometimes, but there’s a reason for that: serving rural areas is a huge challenge. They aren’t raking in cash the way bigger Internet Providers do in metro areas, since their customers are spread out over a much larger area.
With the cost of running fiber to individual homes running in rural areas in the $3000–5000 range, it’s no surprise that the network lags behind urban options. In general, rural homeowners who only have fixed wireless or satellite to choose from would kill for a wired DSL connection.
Windstream Self-Installation Guide
Windstream offers professional installation for around $35. This is actually a pretty good deal compared to your average cable company, but they also allow for self-installation for those who prefer to take care of things themselves (and save a few bucks in the process). Thankfully, setting up DSL service is a fairly straightforward process, and is more than doable for the average user.
When you opt for self-install through Windstream, the company will ship you a modem free of charge. They’ll also provide detailed instructions on how to set it up, and if you get stuck, they even offer phone support. The entire process should only take you about an hour from start to finish. When you get your package, it should include the following items:
Windstream Self-Install Components
- 1x Windstream Wireless Modem
- 1x Black Power Adaptor
- 1x Gray Phone Cable
- 1x Yellow Ethernet Cable
- 2x DSL Phone Filters
A detailed walkthrough video is available on the company’s website, but for those in a hurry, here’s the basic setup process:
Step One: Connect the modem's basic components
Start by plugging the gray phone cable into the “ADSL” port on the modem (it will also be gray). Plug the other end into the side of the phone filter marked, you guessed it, ADSL. Plug the filter itself into the phone socket on your wall. Finally, plug the power adaptor into the modem, and into a nearby outlet.
Step Two: Connecting a computer to the internet
After completing step one, the “DSL” and “Internet” lights on the front of your modem should begin glowing solid green momentarily. If they don’t your service may not be activated yet and you’ll need to reach out to Windstream directly at 1-888-292-3827. (It may take up to 5 minutes or so, so be patient.)
Plug the yellow ethernet cable into the port on your modem labeled “ETH1”. Connect the other end to your computer’s ethernet port. If you have a newer laptop, you may not have an ethernet port at all. In this case, you’ll need to purchase an ethernet adaptor online like this one. Once you’re connected, open up your preferred internet browser and you’ll be automatically redirected to the internet setup page.
Step Three: Follow the on-screen instructions to set up your connection
This part of the process should be pretty straightforward, but if you get stuck at any point, don’t hesitate to give support a call. It’s important to note that even though you’re technically connected to the internet when you see this screen, you won’t be able to access any web pages until the initial setup is complete.
Conclusion: Windstream Is The Best Bet For Rural Internet Access
Long story short, if you live in the country and you’re downstream from Windstream, it’s almost certainly your best option.
It doesn’t hold a candle to the futuristic high-speed options you’ll get in urban or even suburban areas, but it’s a huge step up from satellite. If you’re coming from a satellite connection, you’ll be thrilled with the low latency and unlimited data.
References and Footnotes
Disclaimers:Kinetic by Windstream: Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability, Windstream Terms and Conditions (windstream.com/terms), and Windstream Acceptable Use Policy (www2.windstream.net/customersupport/usersguide/accept/accept.html). Details: Must be a new Internet customer who has not received Windstream Internet service within the past 30 days. Must subscribe to select plans to qualify. After promotional period, the standard Kinetic Internet rate applies. Taxes, fees and surcharges are extra and not included in introductory or standard rate. Additional restrictions may apply. Free Activation & Installation: According to their location, customers subscribing to select Internet plans will receive a credit to offset Internet activation & installation charges. This offer is limited to online (Windstream.com) purchases only. Additional restrictions may apply. *3 Months Free: 12-month contract required. For the first 3 months after installation, a monthly credit will be issued to offset charges for new residential Kinetic Internet customers, modem rental, and unlimited phone. If service is disconnected before the end of the 12 months, a fee of $25 per month for each month remaining in the term will apply. Additional fees for bundle additions and calls as described below will apply. Rate may increase after initial term. No Contract Option: No term contract required. For the first month after installation, qualifying new Kinetic Internet customers will receive one month credit to offset charges for Kinetic Internet, modem rental, and unlimited phone. Additional fees for bundle additions and calls as described below will apply. After 1 month, standard rates apply. Kinetic Internet: Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. In select areas, includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed. Calls subject to additional charges will not be included in the 3-months or 1-month free promotions. Kinetic Internet Speed: Monthly fees may apply. Speeds 25 Mbps and above may be provisioned in a range including a minimum and maximum speed. Windstream will provision customer’s location for the fastest speed available within the available range, at the time of order but cannot guarantee speed or uninterrupted, error-free service.Equipment: Monthly equipment fees may apply. Windstream-provided modems will be capable of in-home wireless networking, but devices supported by in-home wireless networking connections may experience speeds not equal to advertised speeds or the speed referenced in your Internet plan. With wireless networking, actual throughput speed may be impacted by several factors including interference from other equipment or devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions, and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. Modem equipment must be returned upon termination, and if not, Windstream reserves the right to charge for the modem or a $100 fee. Unlimited Phone: Includes residential voice calls, certain calling features and unlimited residential long distance (see www.windstream.com for examples) within the U.S. and select territories. Calls inconsistent with these terms may void Unlimited Phone and Windstream may charge 10 cents per minute, per call. © 2019 Windstream Services, LLC. All rights reserved. Kinetic and Windstream are registered service marks or trademarks of Windstream Services, LLC and/or its affiliates. All other marks are the property of their respective owners. https://www.windstream.com/#/shop/product-1-addon-44
Ana De Castro
Ana De Castro cut her teeth as a SAP consultant for Deloitte during the original tech boom, and now works in a communications role in the telecom industry. When she isn’t explaining technical concepts to confused consumers, she enjoys traveling with her husband and two rambunctious kids.
Questions & Answers
2 ANSWERED QUESTIONS
I want to buy my own modem to use with Windstream service. What is the best option?
Choosing the best cable modem for your Windstream connection is relatively straightforward. Match the speed you’re receiving with the DOCSIS table provided in our Modems and Routers Guide to know which type of modem you should get and go through our recommendations to pick the most appropriate for your needs.
Does Windstream have wireless options?
As of this post, Windstream does have Fixed Wireless service options — keep in mind, it’s only available for Business broadband plans. They do not have “wireless” services in the form of phones or hotspots.