Thanks to network expansion and increased competition in some of their service area, now is a good time to be shopping for WOW! Internet plans.

As of this post, WOW! was in the top five for Netflix performance. [1] They are also one of the only Internet providers in the midwest and northeast regions that offer truly “unlimited” service with no data caps or overage fees.

We’ve done the research to figure out which plan has the best value for Internet-only customers, as well as which bundled TV/Internet/phone plan makes the most sense for family homes that need a mix of services.

Best Overall Value WOW! Deals

Internet 100 – Best Plan for Cord Cutters

WOW! Internet 100 – Best Plan for Cord Cutters
Internet 100 is currently WOW!'s best Netflix-friendly selection. The high download speeds are a huge boost from their more basic plans, with enough bandwidth to handle daily use for as many as six household members. This plan can handle multiple simultaneous HD video streams as well as two-way applications like Skype or Google Hangouts. This plan also offers no-contract options at a slightly higher monthly price.
Includes:
  • up to 100 Mbps download speed
  • Unlimited streaming
  • No-contract options
Last updated 1 day ago.

Internet 100 + Small Cable + Phone — Best Triple Play

WOW! Internet 100 + Small Cable + Phone — Best Triple Play
WOW!'s family-oriented triple play bundle comes in at a promotional price that's comparable to Internet-only plans from competing DSL and fiber providers in their coverage areas.This deal includes around 90 basic cable and local channels, unlimited calling throughout the USA and Canada, and streaming-capable 100 Mbps Internet download speeds. WOW! often offers sign-up bonuses for this plan, such as free months on Hulu.
Includes:
  • 90 cable channels
  • Unlimited calling in USA + Canada
  • Internet speed up to 100 Mbps
Last updated 1 day ago.

Full List of WOW! Internet, TV, and Phone Plans

WOW! keeps things pretty simple with their bundled plans, and recently has been pushing customers to move away from the basic cable TV plans and towards their more interactive WOW ULTRA “smart TV” experience. WOW ULTRA integrates directly with Netflix and also provides a clear interface for managing your home Wi-Fi from the same box. It’s often compared to the Apple TV, although in functionality and appearance it’s more similar to the Xfinity X1 Entertainment Platform. (I’ll jump into more details on WOW ULTRA below.)

DealsPrice MonthlyInternet SpeedPhone
INTERNET 10 $2999 10 Mbps Cable(888) 607-2611
Best Cord Cutter Deal Internet 100 – Best Plan for Cord Cutters $3999 100 Mbps Cable(888) 607-2611
internet 100 + small cable $5999 100 Mbps Cable(888) 607-2611
Best Triple Play Deal Internet 100 + Small Cable + Phone — Best Triple Play $7499 100 Mbps Cable(888) 607-2611
INTERNET 500 $5999 500 Mbps Cable(888) 607-2611

Is WOW! the best option in my area?

WOW! makes the most sense for cord cutters and “techie” power users. Their TV service is solid overall, but the fiber-coaxial download speeds are what’s really special about them as a provider. Most customers have access to fiber-based speeds in the 100 Mbps range, which is more than fast enough to support a busy household with 3–6 users who all want to stream content, video chat, and etc.

If you aren’t sure what other options are in your area, enter an address here to see who the competition is. You can call the numbers provided to verify current plans and speeds offered:

WOW!’s complete channel listings vary depending on your service area. (Local TV listings can be accessed at their website.) If the rundown doesn’t quite cover everything you’re looking for, satellite providers like DirecTV or DISH TV can provide more channel variety and HD channels.

Aside from NFL Sunday Ticket, WOW!’s TV options are very similar to DirecTV, although they get a bit pricier for the premium catch-all package. All the premium options you would expect like HBO, NFL Network, and Viceland are present and accounted for.

Pros

  • Unlimited streaming
  • Interactive TV platform
  • Local customer service

Cons

  • Limited service area
  • Slim channel count on basic TV package

Should I get Internet-Only or bundle in TV as well?

WOW! Internet plans

Internet-only plans are usually the fastest speed for the price in their area. The prices on basic plans in the 10 Mbps range are surprisingly low, especially compared to what you see from other cable providers. (Base prices in the $60 range are, unfortunately, the norm in many areas.)

That being said, we generally recommend that customers spend a little more to get the top speed in their area, since the difference in price isn’t that big for a 10x boost in service quality. It’s a noticeable difference, especially for streaming HD video.

The budget Internet-only plans really only make sense if you are getting your TV from a separate, dedicated TV service such as WOW! ULTRA or DirecTV. Streaming services like Sling or Netflix that depend on your Internet connection can be challenging plans below 10 Mbps.

WOW! double play Internet/TV plans

WOW! takes the Goldilocks approach on TV, offering small, medium, and large packages. Just as with Goldilocks, the “medium” package is usually the best value. The price tag on the large package can be hard to stomach if you aren’t a daily TV viewer, and the channel selection on the small package is surprisingly slim.

If it’s available in your area, the ULTRA TV platform they offer is a solid value, and we’ve noticed they frequently include limited-time add-ons such as free months on Hulu.

WOW! triple play Internet/TV/phone plans

WOW!’s landline service is pretty standard in terms of features, with the main perk being unlimited calling within the entire US (including territories like Guam and the Virgin Islands) as well as Canada.

Should I get a contract or buy month-to-month?

Like many cable providers, WOW! offers two options when you sign up, regardless of plan. You can either:

  1. Pay a slightly higher price and cancel anytime
  2. Pay a slightly lower price but agree to subscribe for 1–2 years
  3. The month-to-month option is recommended for renters, students, and anyone else who has a possibility of needing to move within a 1–2 year period.

    The contract plans have the best price if you’re willing to stay put and keep the same service, but keep in mind that they come with a maximum $345 fee if you cancel before the end of the contract.

    Either way, WOW! generally offers 30-day satisfaction guarantees on their service, so be sure to address any issues with performance or service quality with their technical support before that period ends.

    WOW! Customer service record

    Customer service has long been a key differentiator for WOW! when compared to other major cable or DSL providers. With most providers, calling their help line results in an endless labyrinth of keypad prerequisites before you eventually wind up talking to someone in India who likely doesn’t have much experience with your specific area.

    When you call WOW!, on the other hand, you get quickly redirected to representatives in the city your service is in, who generally are friendly and have a strong understanding of network issues in your area.

    Should I get WOW! ULTRA or cut the cord?

    WOW! ULTRA integrates directly with Netflix and other streaming services, as well as pulling in premium cable channels like the NFL Network and HBO. If you find yourself switching back and forth between traditional cable and streaming a lot, then ULTRA is a good value.

    If you really only watch one or two channels on cable, you might be happier just subscribing to them directly if those channels offer standalone subscriptions. TV bingers usually opt for a separate TV-specific provider like DirecTV, but the ULTRA is usually cheaper since it bundles in so many services into one bill.

    WOW! deals are a strong value for cord cutters

    WOW!’s unlimited streaming and industry-leading download speeds make it a strong contender for those of us who prefer to stream content online rather than subscribe to paid TV.

    While most cable providers are trying to pressure customers into cable plans with sneaky pricing strategies and restrictive Internet-only options, WOW! is embracing the trend and updating their service to reflect what customers actually want.

    Between that and the local customer service that picks up the phone when you have issues, WOW! is tough to beat within their service areas. If your only other option is DSL, it’s almost certainly the better pick for your home Wi-Fi needs.

    References and Footnotes

    1. https://ispspeedindex.netflix.com/

    Disclaimers:

    Offer is available to new residential customers who are serviceable for Cable, Internet, and Phone. For month-to-month plans, pricing subject to change. For 24-month bundle agreements: in months 13-24, the bundle rate will increase, and after 24 months, the bundle rate will increase to the regular rate. For 24-month Internet-only agreements: the Internet rate will increase to the regular rate after 24 months. Please call WOW! for more details. Pricing subject to change. After a 30-day guarantee period, an Early Termination Fee of up to $345 will apply if you cancel your service during the term of your agreement. This early-termination fee will decrease by $15 each month during your 2-year agreement. For eligibility and terms of money-back guarantee visit wowway.com/terms-and-conditions. Prices and price guarantees exclude applicable taxes, fees, surcharges and cost recovery fees, and other applicable charges (such as equipment, installation and service call charges, and measured, or other usage-based, or separately billed charges), including a Sports Surcharge of $2.00 per month and Broadcast TV Fee. The current applicable Subscriber Line Charge, Network Line Fee, Broadcast TV Fee and Sports Surcharge are not government-mandated taxes or fees, are subject to change, and will apply and vary depending upon your service location and the type of phone and cable services to which you subscribe. Compatible cable modem is required to receive certain services and is available for lease at $10.00 per month. A WOW! cable modem is required to receive 1 Gig Internet service. Wi-Fi service with 1 Gig requires additional Wi-Fi equipment. WOW! Power Wi-Fi is available for lease at $10.00 per month with a 2-year 1 Gig agreement. WOW! Advanced Equipment includes a Digital receiver, HD receiver, DVR, HD DVR or ULTRA. WOW! Advanced Equipment is required on every TV to receive WOW! Medium or Large Cable for Minimum Term bundles and Large Cable for month-to-month plans. WOW! Advanced Equipment required to receive WOW! OnDemand, DVR, HD and other digital services and may result in additional charges. HDTV and HD equipment required to receive HD programming. ULTRA equipment is required to receive ULTRA service, WOW! OnDemand and other digital services and will result in additional charges. ULTRA only available with Internet 100 service. You must lease a Media Gateway (modem) to receive ULTRA service and must lease a Media Player for each TV (up to five or six per household, depending upon the model of your Media Gateway equipment) on which you wish to enable ULTRA features. Call a WOW! Representative for more details about these equipment charges. Digital equipment is required on every TV to receive WOW! Cable and will result in additional charges. Netflix streaming membership is required. DLNA™ software is required to access personal content between your computer and TV. Internet is provisioned up to the speed indicated. Internet speeds not guaranteed and may vary. Internet performance may be impacted by your equipment and other factors outside of WOW!'s control. 1Gig is not available in some areas. WOW!’s broadband-enabled phone service (including access to 911) is not available if you lose your broadband connection. Offers not valid with any other discount. Offers and services subject to change without notice. Please see WOW!’s complete terms and conditions or call WOW! for further information regarding services and offers. ETF - http://www.wowway.com/docs/wow/documents-terms-and-conditions/internet-terms.pdf?sfvrsn=28 Offer is available to new residential customers who are serviceable for Cable, Internet, and Phone. For month-to-month plans, pricing subject to change. For 24-month bundle agreements: in months 13-24, the bundle rate will increase, and after 24 months, the bundle rate will increase to the regular rate. For 24-month Internet-only agreements: the Internet rate will increase to the regular rate after 24 months. Please call WOW! for more details. Pricing subject to change. After a 30-day guarantee period, an Early Termination Fee of up to $345 will apply if you cancel your service during the term of your agreement. This early-termination fee will decrease by $15 each month during your 2-year agreement. For eligibility and terms of money-back guarantee visit wowway.com/terms-and-conditions. Prices and price guarantees exclude applicable taxes, fees, surcharges and cost recovery fees, and other applicable charges (such as equipment, installation and service call charges, and measured, or other usage-based, or separately billed charges), including a Sports Surcharge of $2.00 per month and Broadcast TV Fee. The current applicable Subscriber Line Charge, Network Line Fee, Broadcast TV Fee and Sports Surcharge are not government-mandated taxes or fees, are subject to change, and will apply and vary depending upon your service location and the type of phone and cable services to which you subscribe. Compatible cable modem is required to receive certain services and is available for lease at $10.00 per month. A WOW! cable modem is required to receive 1 Gig Internet service. Wi-Fi service with 1 Gig requires additional Wi-Fi equipment. WOW! Power Wi-Fi is available for lease at $10.00 per month with a 2-year 1 Gig agreement. WOW! Advanced Equipment includes a Digital receiver, HD receiver, DVR, HD DVR or ULTRA. WOW! Advanced Equipment is required on every TV to receive WOW! Medium or Large Cable for Minimum Term bundles and Large Cable for month-to-month plans. WOW! Advanced Equipment required to receive WOW! OnDemand, DVR, HD and other digital services and may result in additional charges. HDTV and HD equipment required to receive HD programming. ULTRA equipment is required to receive ULTRA service, WOW! OnDemand and other digital services and will result in additional charges. ULTRA only available with Internet 100 service. You must lease a Media Gateway (modem) to receive ULTRA service and must lease a Media Player for each TV (up to five or six per household, depending upon the model of your Media Gateway equipment) on which you wish to enable ULTRA features. Call a WOW! Representative for more details about these equipment charges. Digital equipment is required on every TV to receive WOW! Cable and will result in additional charges. Netflix streaming membership is required. DLNA™ software is required to access personal content between your computer and TV. Internet is provisioned up to the speed indicated. Internet speeds not guaranteed and may vary. Internet performance may be impacted by your equipment and other factors outside of WOW!'s control. 1Gig is not available in some areas. WOW!’s broadband-enabled phone service (including access to 911) is not available if you lose your broadband connection. Offers not valid with any other discount. Offers and services subject to change without notice. Please see WOW!’s complete terms and conditions or call WOW! for further information regarding services and offers.

    Experts

    James Webb

    James Webb

    James Webb is a tech and gadgets expert with a focus on educational content development. He draws on his background in the startup world to make complicated technologies and topics easy to understand for normal folks.

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